Shipping policy
Effective Date: November 12, 2024
Thank you for shopping with Suit My Phone. This Shipping Policy outlines how we handle shipping and delivery of orders placed through our website suitmyphone.com.
Processing Time
- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received and verified.
- Order Confirmation: Once your order has been processed, you will receive an order confirmation email with tracking information.
Shipping Rates and Delivery Times
We offer various shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-10 business days after processing.
- Expedited Shipping: Estimated delivery within 2-5 business days after processing.
Please note that actual delivery times may vary based on your location, selected shipping option, and unforeseen factors such as weather or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method and delivery location. You will be able to view the total shipping cost before completing your purchase.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking number and instructions on how to track your package. You can monitor your shipment status on the carrier's website.
Shipping Restrictions
Suit My Phone currently ships within [Specify Countries/Regions, e.g., United States, Canada, etc.]. We do not ship to P.O. boxes or military addresses at this time.
Lost, Stolen, or Damaged Packages
- Lost Packages: If your package does not arrive within the estimated timeframe, please contact us at hello@suitmyphone.com so we can assist you.
- Damaged Packages: If your package arrives damaged, please take photos of the packaging and the damaged product, and contact us within 14 days of delivery. We will work with you to resolve the issue.
International Shipping
For customers outside [Specify Primary Region/Country, e.g., the United States], please note that shipping times may be longer, and additional customs fees or taxes may apply. Any import duties or taxes are the responsibility of the recipient.
Contact Us
If you have any questions about our Shipping Policy, please reach out to us at:
Suit My Phone
Email: hello@suitmyphone.com
Website: suitmyphone.com
Thank you for choosing Suit My Phone for your phone cover needs!